Privacy Policy

1. Information We Collect

When you interact with the AIRO Health website, AIRO Essentials grocery, or Minute Clinic, we collect the following categories of information as a "Data Fiduciary":

• Personal Identifiers: Name, email address, phone number, and physical delivery address.
• Clinical & Wellness Data: Self-reported health metrics, metabolic chair assessment data, and pharmacy order history.
• Financial Data: Transaction history and masked payment details (processed securely by RBI-approved Payment Aggregators).
• Device Telemetry: IP address, browser type, and cookies (subject to your consent).

2. Purpose of Processing (How We Use It)

Your information is strictly utilized for the following operational purposes:

• Processing and delivering grocery orders via AIRO Essentials.
• Scheduling Minute Clinic appointments and safely dispensing pharmacy medicines.
• Providing personalized wellness insights based on your AIRO Health Chair assessments.
• Sending transactional updates (OTP, order tracking, appointment reminders).
• Sending marketing communications, strictly subject to your explicit consent.

3. Your Rights as a Data Principal

Under the DPDP Act 2023, you have absolute control over your digital footprint. You have the right to:

• Right to Access: Request a summary of the personal data we process.
• Right to Correction: Update or correct inaccurate data.
• Right to Erasure: Request the deletion of your data once it is no longer required for the purpose it was collected.
• Right to Withdraw Consent: Opt-out of non-essential tracking or marketing communications at any time.

4. Third-Party Sharing & Localization

We do not sell, rent, or trade your personal data. We only share data with verified "Data Processors" (logistics partners, payment gateways) strictly necessary to fulfill your orders.

All critical personal data, especially clinical and health records, are localized and securely stored in encrypted data centers geographically located within India, in compliance with national security guidelines.